Privacy Policy

We respect your privacy at Neon Tech Earth Solutions and do everything in our power to keep your personal details safe. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, shop with us, or interact with us—particularly when buying Solar Energy Systems, Electrical Products, and Earthing Solutions.

1. What We Collect

• Personal Information: Name, email address, phone number, billing & shipping address.
• Order Description: Products bought, amount, cost, method of shipping
• Payment details: UPI, credit/debit card, or net banking (secured by payment gateways)
• Device information: IP address, browser type, operating system (for analytics and security purposes)

2. Why We Collect Your Data

• To fulfill orders of solar panels, wires, batteries, or kits for earthing
• To send order confirmations, delivery status, and refund notices
• To enhance site experience and personalize content
• In order to meet tax and regulatory laws (GST, returns, warranty)

3. Cookies & Third-Party Tracking

We use cookies to improve your web experience, to remember preferences, and to monitor traffic. Usage such as Google Analytics might follow anonymous usage patterns to assist us in optimizing performance.

4. Data Protection & Security

• SSL encryption on all transactions and form submissions
• Secure payment gateways (we do not keep your credit/debit card details)
• Periodic server audits and access control policies

5. Third-Party Sharing

• Shipping alliances (e.g., Blue Dart, Delhivery) to carry electrical or solar products
• Secure payment gateways (e.g., Razorpay, PayU) for checkout
• We NEVER share or rent your information to third-party advertisers

6. Your Privacy Rights

• You can request access to your stored data at any moment
• You can ask for correction or erasure of information by email You may opt-out of marketing communications and newsletters

7. Children's Privacy

Our services are not designed for kids under the age of 13 years. We do not knowingly gather personal information from kids.

8. Changes to this Policy

Amendment of this Policy We will revise this policy from time to time. We will post changes to this page with an updated "last updated" date.