Terms & Conditions

The Terms and Conditions ("Terms") cover your use of the site and services of Neon Tech Earth Solutions. By browsing, accessing, or buying from our site, you consent to be legally bound by these Terms. These terms cover all categories such as Earthing Systems, Solar Energy Solutions, and Electrical Products

1. Use of Website

• You must be 18 years or older to purchase from our store or access account features.
• All content is the intellectual property of Neon Tech Earth Solutions and may not be copied or reused without written permission.
• You agree not to use the site for illegal or unauthorized purposes.

2. Orders & Pricing

• All prices listed are in INR and include applicable taxes unless stated otherwise.
• We reserve the right to cancel or reject any order for stock problems, technical mistake, or pricing mistakes.
• Bulk and commercial orders of earthing or solar products could call for a written quotation and offline confirmation.

3. Product Descriptions & Specifications

We do our best to be accurate with all listings, including specs, measurements, and uses for:

• Earthing Kits: Chemical compounds, pit covers, and earth rods.
• Solar Products: Inverters, batteries, panels, and mounting accessories.
• Electrical Products: Circuit breakers, connectors, wires, and hardware.

Minor differences are possible. Please confirm suitability prior to purchase.

4. Shipping & Delivery

• We seek to ship goods within 1–3 business days of order confirmation.
• Shipping times will depend on location and product type (e.g., heavy solar panels or earthing kits might take longer).
• Delivery tracking will be available by email or SMS.

5. Return, Refund & Warranty

• Returns are accepted within 7 days. Check our Return Policy.
• Refunds are handled after inspection. Check our Refund Policy.
• Warranty conditions differ by product category and manufacturer (usually 1–10 years on solar equipment).
  

6. Site Availability & Security

We make best efforts to maintain site access and secure checkout uninterrupted, including SSL encryption. We do not, however, guarantee platform uptime or bug absence, and are not responsible for outages or loss of data.

7. Legal Jurisdiction

These Terms are subject to the laws of India. All disputes under these Terms shall be subject to the jurisdiction of the courts of Gujarat exclusively.

8. Policy Updates

We can change these Terms from time to time. Users are free to browse them at regular intervals. By continuing to use the site following changes, it shall be construed as acceptance.